WLR Automotive Group

Assistant Manager

US-MD-Frederick
3 weeks ago
ID
2017-1136
# of Openings
1

Overview

 The Auto Spa Assistant Manager is responsible for providing outstanding experience for our customers and a safe, enjoyable working environment for all employees. We pay salary plus bonus and benefits!!!

Responsibilities

Duties include but are not limited to:

  • Assist and coordinate activities of workers engaged in washing and polishing automobiles and related services
  • Act as a working manager, which means willing to act in all roles of the car wash as needed, including cleaning, cashiering, and greeting vehicles.
  • Inspect equipment and arrange for repair as necessary
  • Handle scheduling, training, mentoring and discipline of employees
  • Responsible for seamless and outstanding service, especially when involving customer complaints and escalating issues
  • Assists in managing inventory, ordering supplies and performing labor/good costs analysis
  • Work closely with employees to ensure a clean and safe working environment
  • Able to offer outstanding customer service

Qualifications

Qualifications:

  • Management experience in a high volume, customer focused business, three to five  (3-5) years’ experience preferred
  • High School Diploma or equivalent. College preferred
  • Must be able to multitask
  • Manage daily customer traffic through effective delegation
  • Bilingual in Spanish would be helpful in this position
  • Automotive service or previous car wash management is a plus
  • Must be able to effectively communicate with staff and customers
  • Must be able to lift push, pull and bend up to 50 pounds
  • Must be able to endure repetitive bending and reaching
  • Must be able to stand for long hours
  • Must be able to work in a fast paced environment
  • Must be able to work inside and outside in extreme weather conditions
  • Must be flexible and able to work weekends
  • Must be able to work 10-12 hour days
  • Must have reliable transportation

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